Privacy notice

At Lake Street Bookkeeping we’re committed to protecting and respecting your privacy. We will always hold your information securely. To prevent unauthorised disclosure or access to your information, we have implemented strong physical and electronic security safeguards.

With the new EU General Data Protection Regulation (GDPR) which came into force on 25th May 2018 we want to ensure you are aware of the information we currently hold about you and how we use this information.

The bases on which we process your personal information
The law requires us to determine under which of six defined bases we process different categories of your personal information, and to notify you of the basis for each category.

If a basis on which we process your personal information is no longer relevant then we shall immediately stop processing your data.

If the basis changes then if required by law we shall notify you of the change and of any new basis under which we have determined that we can continue to process your information.

The bases we will process your personal information under are:

• Contractual obligation: We process your information in order to service our contract with you as your bookkeeper.
• Legitimate interests: Some of your information will be processed in relation to marketing communications to make you aware of the benefits and services available to you as part of your position as our client. We may also contact you about relevant events which have either been arranged by Lake Street Bookkeeping, or third parties we work with which may be of interest to you.
• Legal obligation: As an approved bookkeeper under the Money Laundering Regulations we do have a duty to process your information, in order to comply with legal For example, we have to ensure that the business keeps adequate accounting and financial records, and we are required under Part 7 of the Proceeds of Crime Act 2002 (POCA) and the Terrorism Act 2000, to report suspicious activity to the National Crime Agency (NCA) . There may be other scenarios when we may be required to pass on your personal information to legal or tax authorities.

How do we use your information?
We use your information in relation to your financial transactions, to carry out our tole as specified in your letter of engagement. We will also use your information in the following ways:

• to send marketing communications to you to make you aware of benefits and services available to you as our client.
• to invite you to participate in surveys in relation to our service or on other areas where we would like your feedback and input
• to inform you about relevant events which have either been arranged by Lake Street Bookkeeping, or third parties we work with which may be of interest to you

Where you have provided us with special category data, such as ethnicity, processing will be carried out with appropriate safeguards and on condition that the processing relates solely to our work for you. Special category data will not be disclosed outside of Lake Street Bookkeeping without your prior consent.
Your information is stored securely on our systems. Any communications from third parties, in relation to the benefits you may receive as our client are sent to you directly by Lake Street Bookkeeping, your details are not shared with any third parties.

Should you not wish to receive the communications sent to you as part of your membership, you can opt out of receiving these by following the opt out links at the bottom of the communications sent.

How long do we keep your information on file?
We will keep your information on record for the duration of your engagement as our client. In the event that you write to us to end our working relationship, we will continue to keep your information on file for a maximum of 6 years. We hold it for this duration in case you wish to re engage us as your bookkeeper within this period.

Access to your information and correction
You have a right to request the personal information we hold about you. If you would like a copy of some or all of your information please let us know via one of the following methods:
Email: info@lakestreetbookkeeping.co.uk

Post: 6 Lammas, Beanhill, Milton Keynes, MK6 4LA
Phone: +44 (0)7889 544778

If your request is manifestly unfounded, excessive or repetitive then under GDPR we are able to make a charge for this service, taking into account the administrative costs of providing the information. This will be dependent on the nature of the request.

We also want to ensure the information we have on file for you is correct. You can ask us to correct or remove information which you think is inaccurate. Please contact us using the contact details provided above.

Data portability
You are able to request a copy of the information we hold about you or ask for us to send the information to another data controller with your permission. We can send personal data in structured, commonly used and machine-readable formats, using secure methods. You can request information about what data we hold about you, how long your personal data is stored for, who we share your data with etc.

Restriction requests
You can request that restrictions are applied to the processing of your data if, for instance, you believe the data we hold is inaccurate or if the processing is unlawful or we no longer have any need to process it. You can also request that restrictions are in place where the processing is being carried out for third party reasons or public interest.

Objection requests
You can object to your data being processed for certain purposes such as for direct marketing. If you contact us to request this we will stop processing your data unless we have a legitimate ground for continuing to process it.

Cookie policy
To view the cookie policy for our website please click here: 

Other websites
Our website may contain links to other websites. Our privacy policy only applies to visits you make to the Lake Street Bookkeeping website, so when you link to other websites you should read their own privacy policies.

What to do if you aren’t satisfied with how we handle your information:
If you aren’t satisfied with the way we handle your information you have the right to make a complaint to the relevant supervisory authority which is the Information Commissioner’s Office (ICO): https://ico.org.uk/.

How to contact us:
Please contact us if you have any questions or requests in relation to the information we hold about you, the third parties we share it with or any other aspect of our privacy policy.
Email: info@lakestreetbookkeeping.co.uk

Post: 6 Lammas, Beanhill, Milton Keynes, MK6 4LA
Phone: +44 (0)7889 544778